We offer fast international shipping.

Shipping & Delivery

*exceptions may apply during promotions

Shipping Costs & Delivery Times

Germany, Austria & Switzerland

• Standard shipping: €4.99
• Free shipping on orders over €89
  

EU Countries

• Standard shipping: €4.99
• Free shipping on orders over €129
  

International

• Standard shipping: €4.99
• Free shipping on orders over €129
  

Order Processing

• Orders are usually processed within 1–2 business days
• For items that are out of stock, we will inform you of the estimated delivery time
• After shipping, you will automatically receive an email with your tracking number
• Custom-made items may require a longer processing time

Customs & Taxes

• We cover all customs duties & taxes for deliveries within the EU as well as internationally

Delivery Time

• Depending on the location, usually 3–12 business days

Important Notes

Address Changes

• Please check your shipping address carefully before submitting your order
• After placing an order, addresses can only be changed in exceptional cases
• For address changes, please contact us immediately by email at: contact@noirvere.com

Shipping Partners

• We work with reputable shipping partners such as DHL, DPD, and UPS
• The shipping carrier is selected based on the best service for your region

Delivery Delays

• In case of delays, we will inform you immediately
• If you do not receive your shipment within the stated delivery time, please contact us within 30 days
• After this period, we unfortunately can no longer initiate an investigation

Contact

If you have any questions about your order or shipping, you can reach our customer service:

• Email: contact@noirvere.com
  
• Business hours: We’re always here for our customers :)

All information provided without guarantee. Subject to change.