What are the shipping costs and which countries are shipped to?

We ship worldwide, so it depends on the location!

I didn't receive an order confirmation?

After you place an order in our online shop, you will receive an order confirmation via email. If you do not receive it within an hour after placing your order, there may be a few reasons: Did the email end up in the SPAM folder of your email account? Was the wrong email address entered? If neither of these cases applies, please contact our support at contact@noirvere.com , as it is possible that the order was not completed successfully.

Can I change my order afterwards?

We will try to perfectly adjust your order to your wishes if you contact us within 24 hours

We offer various payment methods!! You can pay via PayPal, credit card, Klarna, instant transfer, and more.

As soon as your order is packed and ready for shipment, you will receive a confirmation email. For shipments sent via DHL, a tracking number will be provided. If your shipment has not arrived within 10 business days after shipping (after receiving the shipping confirmation email), please contact our customer support at contact@noirvere.com , and we will be happy to assist you!

How long can I cancel my order?

The cancellation period is 14 days from the day you receive the goods. If you wish to cancel your order, please contact our customer service, and we will take care of it.